Reference

alpha7 Terms & Conditions for Your Account

alpha7 Terms & Conditions set the rules for opening an account, using the lobby, moving funds through DANA or QRIS, and contacting our support route.

Account rulesWallet conditionsPolicy access
alpha7 alpha7 Terms & Conditions for Your Account
HELP WITH TERMS

Get Clear Answers Through Our Support Route

Questions about the Terms & Conditions should be sent through the support contact connected to your account, so we can match the request with the correct…

Account questions Use the account support route when a registration detail, phone verification step or access…
Wallet evidence Attach the payment receipt or reference shown for DANA, OVO, GoPay or QRIS when…
Policy requests Ask support to explain a clause, identify the current policy version or record a…
ACCOUNT DATA CARE

What Our Conditions Say About Your Details

The Terms & Conditions work alongside the account steps that protect your details and payment records.

Data use

We use registration details to create and maintain your account, handle requested payment steps and answer support messages.

Cookie choices

Cookies can help retain necessary session settings and remember the path between login and the lobby.

Account security

Phone verification and matching account details may be required before access or payment action.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained to trace the related account action.

Retention questions

If you want to know how long a particular account or payment record is kept, contact support with the relevant…

Change requests

Send corrections or other data requests through the account support contact, using the same detail connected to registration.

Terms & Conditions Questions Answered

These answers address the policy searches we hear most often before account opening. Read the full Terms & Conditions for the wording that applies to your request, then contact support if your account, wallet or location creates a different question.

They are the rules covering account opening, account use, payment instructions, data handling, support requests and policy changes. They apply to your access where local law permits and should be read before continuing.

Account access and eligibility depend on local law. Before you continue, read the current Terms & Conditions and follow the registration checks shown, including any phone verification requested for account access.

Yes. They explain the conditions around using DANA, QRIS and other displayed wallet routes, including matching payment details and keeping a receipt when a status or account question needs checking.

Phone verification helps connect the account request to the correct person and supports account-security checks. The Terms & Conditions explain when this step may be required before account access or payment action.

Use the support contact linked to your account and state which detail needs correction. Include the registered phone or email so we can check the request before discussing or applying a change.

The policy describes cookies used for necessary session settings and browser continuity between login and the lobby. Your browser controls may also let you manage stored cookie data.

Read the current Terms & Conditions on this page, then contact account support with the clause or date you are asking about. We can identify the active wording and explain how it affects your request.